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Frequently asked questions
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Service
Plans & billing
How we work
Do I need to change accounting software?
How long is the commitment?
What is the onboarding fee?
How does monthly billing work?
What if my volume grows?
My books are way behind. Can you still help?
Do you work with clients across Canada?
Do you file sales tax returns?
Is my income tax return included?
Can I change plans?
How do I send my documents each month?
Who will be my point of contact?
What happens after 12 months?
What is the 2026 Fresh Start?
